Residents who train in this department work under the directs supervision of a registered nurse. Residents are trained in medical administration, basic first aid and medical documentation. They are also educated in medical office and computer skills. Transcription of doctor's orders and a proficiency in medical terminology are added to their curriculum.


Medical assistants perform administrative tasks and have many duties. They update and file patients’ medical records, fill out insurance forms, and arrange for hospital admissions and laboratory services. They also perform tasks less specific to medical settings, such as answering telephones, greeting patients, handling correspondence, scheduling appointments, and handling billing and bookkeeping.


Medical assistants perform administrative tasks and have many duties. They update and file patients medical records, fill out insurance forms, and arrange for hospital admissions and laboratory services. They also perform tasks less specific to medical settings, such as answering telephones, greeting patients, handling correspondence, scheduling appointments, and handling billing and bookkeeping.




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